Coronavirus (COVID-19)

Responding to the Coronavirus (COVID-19) requires all of us working together. 

In response to COVID-19, the City Council has declared a State of Emergency in Waukesha. This declaration is in line with action taken by the Federal, State and County levels of government. This declaration enables City officials to exercise powers in an expedited manner at the local level in the interest of the health, safety, and welfare of the City of Waukesha.

Governor Evers has issued a Safer at Home order which is in effect from 8am on Wednesday, March 25 until 8 am Friday, April 24 or until a superseding order is issued. Read the full order.

Closures, Cancellations and Service Modifications:

City Buildings

Clerk/Treasurer’s Office

  • City Hall is closed to the public except for appointment only in-person absentee voting. All residents are strongly encouraged to vote absentee by mail for the election to limit social contact. Please request your absentee ballot here by April 2nd: https://myvote.wi.gov/en-us/. If you need to schedule an appointment, you can contact the Clerk’s office at 262-524-3550. More information
  • Due to a lack of available poll workers, on Election Day, Tuesday, April 7, the City of Waukesha will have only one Election polling location. All residents will vote at the Schuetze Recreation Center, 1120 Baxter Street, from 7am-8pm. No other polling locations will be open on April 7th. More Information.
  • Tax payments will NOT be accepted in-person at the Clerk’s Office. Tax payments can be mailed (201 Delafield, Waukesha, WI 53188) or made online: https://tax.waukeshacounty.gov/
  • The public is discouraged from requesting or submitting any non-essential permits or license applications at this time.
  • More information: https://waukesha-wi.gov/219/Clerk-Treasurer or 262-524-3550

Waukesha Parks, Recreation and Forestry

  • The Parks, Recreation and Forestry Buildings (including Schuetze Recreation Center) are closed to the public.
  • The following outdoor park/recreation facilities have been closed: All Restrooms, Horeb Springs Skatepark, All Playground areas, All Athletic Fields (Soccer, Baseball, etc.), All Basketball Courts, All Tennis/Pickleball Courts.
  • All programming and activities are cancelled until further notice. Partial program credits will be granted for cancelled classes. Due to the volume, these credits will appear on your accounts as soon as possible.
  • All reservation rentals of any size are cancelled until further notice. 
  • The Salvation Army will be offering curbside lunches at Sentinel Park (1933 Madera St.) from March 23-March 27 from 11:45am-12:30pm for all ages.
  • More information: https://waukesha-wi.gov/427/Parks-Recreation-Forestry or 262-524-3737.

Waukesha Public Library

  • The Library is closed to the public until further notice.
  • Due dates for all checked out items have been extended to May 1 to avoid fines.
  • Virtual story times, book talks and more will be posted to the Library’s Facebook page
  • More information: https://waukeshapubliclibrary.org/ or 262-524-3682

Municipal Court

  • All in person court appearances, except pretrials are postponed until May 1, 2020. This includes initial appearance, trails and juvenile court.
  • Pretrials will be held by telephone. Please contact 262-524-3705
  • More information: https://waukesha-wi.gov/411/Municipal-Court, 262-524-3705

Community Development

Police/Fire

  • Residents should call 911 only for life-threatening emergencies. If you need to call 911, tell our emergency dispatchers if you have been diagnosed with or reason to believe you have been exposed to COVID-19.

Public Works

  • The City Hall Annex (Engineering Building) is closed to the public
  •  ALL permitting will be done via email. Please email your permit request to Craig Bayerl at CBayerl@waukesha-wi.gov. 
  • The Drop-Off Center is closed until further notice. 
  • The TV/Electronics/Recycling Drop-Off Event scheduled for Saturday, March 28 has been cancelled. 
  • Garbage/Recycling: All items must be in the container. Bulky item pickup is suspended until further notice. 
  • Household Hazardous waste drop offs are suspended until further notice
  • More Information: https://waukesha-wi.gov/422/Public-Works or 262-524-3600

Transit

  • The Transit Center is closed to the public
  • Waukesha Metro Bus routes are running as normal (with a few planned construction detours).
  • Effective Saturday, March 21, 2020 Waukesha Metro and Waukesha Metrolift will not be collecting fares until further notice.
  • All able-bodied passengers are to board and exit the bus from the rear door. If a passenger is using a wheelchair or other mobility device or has an impairment that prevents them from entering/exiting the rear door, they are permitted to still use the front door.
  • We ask that all passengers not cross the line on the floor of the front of the bus unless permitted to by the bus operator.
  • In addition, we ask that you follow the CDC’s guidelines of Social Distancing and sit six feet apart from other passengers or as far apart as feasible.
  • Additional cleaning practices are in place for the buses.
  • More information: https://waukesha-wi.gov/631/Transit

Water Utility

Prairie Home Cemetery

  • The Prairie Home Cemetery offices/chapel are closed to the public.
  • For all cemetery payments, please either mail your payment to 605 South Prairie Ave. Waukesha, WI 53186, or drop it in the black lock box located next to the chapel office door.
  • Please contact the cemetery office at 262-524-3540 regarding scheduling any chapel services

Steps we are asking you to take:

Steps we are taking as a City:

  •  City officials are working closely with the Waukesha County Public Health Department. The Public Health Department is the best source for local information on COVID-19.
  • The City does have an Emergency Management Plan which includes a response for pandemic outbreaks which we are following.
  • The City has declared a State of Emergency. This declaration is in line with action taken by the Federal, State and County levels of government. This declaration enables City officials to exercise powers in an expedited manner at the local level in the interest of the health, safety, and welfare of the City of Waukesha.
  • The Fire Department, Police Department, other first responders and all Departments in the City are working to keep the public safe and respond to this crisis.
  • We are following all orders by Governor Evers which include a statewide ban on all gatherings of more than 10 people and the closure of all bars and restaurants, except for delivery and pickup orders. More information: https://www.dhs.wisconsin.gov/covid-19/index.htm